Previously,
the value of soft skills was undervalued. The companies expected their
employees to know how to behave in an office. They assumed that everyone
understood the importance of taking initiative, being friendly and being
punctual. But things have changed much now. With liberalization and opening up
of economies, competition has increased manifold. Today, big MNCs are competing
with smaller companies to capture the market. In this era of intense
competition, soft skills are playing a determining role. Good soft skills
ensure that the companies are able to capitalize on the wealth of technical
knowledge, experience and efficiency to rule markets. Let’s discover the skills
you need:
Innovation
and Creativity:
Broad
experience on product development, new format advertising and innovative
project management. I always look for a new way to do things and creative
solutions for all kinds of problems. And I always try to inspire people to do
so too; from creating a new product for our customers to changing procedures to
get better results; from applying the best consultancy solutions to innovating
and problem solving. Always trying to innovate based on concept development,
and making creativity work for business.
There is
always a better way to do things.
Leadership
and Teamwork:
Used to
manage cross-functional and cross-cultural teams, motivating and delivering
results to achieve the team’s goals, with a team worker style, joining the
team, not simply directing it. No matter how big a team is, it’s always bigger
than a
group of individuals.
Adaptability:
Moving from
FMCG to financial products, working in leisure or insurance. I always try to
move and adapt all my experience to a new goal, to a new situation.
When it’s
necessary I have no problems to jump to a new idea and motivate people to
follow me; companies can’t always stay on the same line, and nor can
professionals either.
Entrepreneurship
and Proactivity:
Moving
inside and outside companies, I always try to start new projects to make things
happen. In these terms I have developed my own projects, from a publisher’s to
a social network and company projects like the “customer focus”. From scratch
to success.
Innovation
is necessary everywhere.
Delivery to
results (and financial point of view):
I’m focused
on achieving goals and following and exceeding forecasts.
I believe
it is necessary to make things happen. Because a good idea is nothing without a
great result, and there is no result without hard work.
Customer
focus:
Business is
based on customers, on how to understand them better and give them what they
want in the way they want. Everything you do is reflected in your customer
(internal or external), so you always need to look for excellence and give them
the experience they deserve. In these terms I also have great experience in
internal as well as external customer management, and in establishing strong
and effective relationships with the senior level with a commercial approach.
Ethics:
Everything
I do always follows a code of conduct. Being ethical is the main path to being
truly trustworthy. And business is based on trust.